FAQs

Customers can exchange the unused, tagged, unaltered and packed articles from 391 E-store within 7 days of purchase. For terms and conditions please follow the link: https://391.com.pk/returns-exchange/

Please stay tuned to our official social media pages and website for upcoming offers.

Our helpline contact is 03262391391

You can contact us at 03262391391 to update your order.

A complete size chart is available with each article at our website or you may visit: 391.com.pk/size-guide

We charged 200/- standard delivery Charges 

Our standard shipping time for domestic orders is 4 to 5 working days.

Follow the following steps to place an order on our website.

Open the product in the new Tab. Select the product size you require and hit the button “Add to Cart”. Click continue shopping if you wish to add more products in the same order. Proceed to check out when your shopping is complete. Click on the “check out” button and fill in your information. Provide billing & shipping information. Select through any of our payment methods. Finally, click on the red “Place order now” button. You have successfully booked the order and will receive a confirmation email shortly.

To cancel before processing: Call us at: 03262391391 Email us: info@391.com.pk. WhatsApp: 03262391391

In such rare cases, you need to report this issue to us at 03262391391 right after receiving the product.

After dispatch, you will be provided with a tracking number for your order through email. You can check your order status on courier company websites respectively, copy and paste your tracking numbers to track your order.

Your security while shopping online with 391 is extremely important to us, and we have taken all reasonable measures to ensure that your personal credit details are always kept safe.

We only use it for order delivery, order payment or any further communication.

Subscribe to our newsletter if you want to remain updated with our latest offers and promotions. At the bottom of our home page there is a block mentioned, “Newsletter subscription” just put your email id there and you will be notified with a prompt message that you are successfully subscribed to our newsletter.

There can be a little variation in the color of actual product due to photographic lighting.